Privacy Policy

Privacy Policy

Introduction

Welcome to https://longmont-developmental-disability-therapy.denvermentalhealthcare.com (hereafter referred to as “Longmont Developmental Disability Therapy,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal information. This comprehensive Privacy Policy outlines our practices regarding the collection, use, disclosure, and management of your data in adherence to various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA)
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s User Choice and Security Act (UCPA)
  • Connecticut’s Connecticut Data Privacy Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This Privacy Policy applies to all aspects of our online presence, including but not limited to:

  1. Our official website at https://longmont-developmental-disability-therapy.denvermentalhealthcare.com
  2. All applications, software, and services provided by Longmont Developmental Disability Therapy
  3. Interactions between users and our platforms via desktop or mobile devices
  4. Communications initiated by or sent to us through various channels (email, phone, SMS/text messages)

Please note that this policy does not extend to third-party websites, applications, or services accessible through links on our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Policy outlines the practices for the following interactions:

  1. Using our applications and services as an authorized user
  2. Visiting our websites linked to this Privacy Statement
  3. Engaging with us through newsletters, emails, phone calls, or text messages

Personal Data Collection

We collect diverse types of personal information (hereafter “Personal Data”) to enhance your experience and provide tailored services. Our data collection practices include:

  1. Account Information: Details required to set up and manage user accounts, such as names, email addresses, and passwords.
  2. Payment Information: Credit card or banking details for processing payments and financial transactions.
  3. Financial Information: Data related to your financial status, which may be collected for billing, accounting, or analytics purposes.
  4. Purchase Information: Records of products or services purchased from us, including order history and preferences.
  5. Mobile Device Identifiers: Unique device identifiers, such as IP addresses, mobile phone numbers, and MAC addresses, to provide personalized content and ensure smooth service delivery.
  6. Location Data: Geographic location information obtained through GPS or similar technologies for location-based services and analytics.
  7. Feedback: User-generated comments, reviews, ratings, and survey responses that help us improve our services.
  8. Social Media Information: Content and interactions from social media platforms when users choose to connect their accounts with our services.
  9. Product Information: Details about products or services of interest, including preferences and interaction history, for personalized recommendations.

We collect this data through various methods: user input forms, online interactions, browser cookies, server logs, and third-party service providers. Additionally, some personal information may be shared with us by third parties, who are bound by their own privacy agreements.

Cookies

Cookies play a significant role in enhancing your experience on our website. We use cookies for several purposes:

  1. Strictly Necessary: These cookies enable core functionality, such as allowing you to navigate the website and access secure areas.
  2. Preference: Remembering user preferences, language settings, and customising content based on past interactions.
  3. Analytics: Tracking website usage statistics to analyse trends, improve performance, and enhance user experience.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their cookie settings according to their preferences.

Retention and Deletion

We retain Personal Data for the duration required by law or for legitimate business purposes. The specific retention periods vary based on the type of data and its use:

  • Financial and transaction records are typically kept for a minimum of seven years due to legal requirements.
  • User accounts remain active until deactivated by the user or until the purpose for which they were collected is fulfilled.
  • Analytics data is usually retained for 12-24 months, after which it is anonymized or deleted.

Once the retention period expires or when the purpose changes, we securely delete or anonymize the Personal Data to ensure its protection.

Security Measures

We implement robust security protocols and measures to safeguard your Personal Data:

  • Encryption: Employing SSL/TLS encryption for data transmission and secure storage of sensitive information.
  • Third-Party Processing: Collaborating with trusted third-party service providers who adhere to strict security standards, ensuring that they process data solely on our instructions.
  • Regular Audits: Conducting periodic security audits and penetration testing to identify and rectify potential vulnerabilities.

Children’s Privacy

Longmont Developmental Disability Therapy does not knowingly collect or solicit Personal Data from children under the age of 18. Our services are designed for adults, and we encourage parents and legal guardians to accompany minors while using our website and services.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your Personal Data:

  • Access: The right to request access to the Personal Data we hold about you.
  • Rectification: The right to rectify inaccurate or incomplete Personal Data.
  • Erasure (Right to be Forgotten): The right to request the deletion of your Personal Data, subject to legal exceptions.
  • Restriction: The right to limit the processing of your Personal Data under certain circumstances.
  • Portability: The right to receive your Personal Data in a structured, commonly used format and to transfer it to another controller.
  • Objection: The right to object to the processing of your Personal Data for specific purposes.
  • Non-Discrimination: The right to be free from discrimination when exercising any of your data rights.

To exercise these rights or to file appeals/complaints, please contact our privacy team at your earliest convenience.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be promptly posted on this page, and revised policy versions will be effective immediately upon publication. We encourage you to review this page periodically for the latest information.

Contact Information

For any inquiries, unsubscribe requests, or data-related questions, please reach out to our privacy team:

Email: contact@longmont-developmental-disability-therapy.denvermentalhealthcare.com
Address: [Insert Address]

We are committed to addressing your concerns and ensuring a transparent and secure user experience.